Contact Us

1. Order Status Tracking

To check the real-time status of your order, please visit our official tracking partner platform:

https://www.17track.net/en

Simply enter your tracking number to view the latest shipping updates, including transit progress and delivery status.

2. FAQs & Quick Solutions

Many common questions (such as shipping delays, return policies, and product details) are answered in our FAQ Help Center. We recommend checking it first for instant solutions to save your time.

3. Direct Contact

If you can’t find the answer in the FAQ Help Center, feel free to reach out via:

  • Contact Form: Leave your message directly through the contact form on this page.
  • Support Email: support@phantomira.com
  • TEL:+1 510 751 0316

4. Office Hours & Response Time

  • Our office hours: 9:00 AM – 5:00 PM EST
  • We respond to most emails and form submissions within one business day.
  • If you haven’t received a response within this timeframe, please check your spam/junk mail folder—our replies may occasionally be filtered there.

5. Important Reminder

We understand your eagerness for a reply, but please avoid sending multiple identical emails or messages. This may cause delays in processing your inquiry as our team sorts through duplicate submissions. We appreciate your patience and will get back to you as soon as possible!